Your electricity meter counts how many units of electricity you use, which are measured in kWh (kilowatt hours).  You can help keep your bills as accurate as possible if you send us your meter reading every month.

Here’s how to do it:

Step 1.  Find your electricity meter

It is usually in a box attached to the wall or in a cupboard.  In older houses or appartments they are inside the house, usually just inside the door.  In more modern houses, they are often attached to the external wall of the house and locked with a key.

Step 2. Read the meter

There are a few different types of electricity meters.  The most common is the 24 hour meter.  However many properties have ‘Pay as you Go’ meters or ‘day/night’ meters.  To read your meter, take note of the big number across the front from left to right, excluding any numbers in red. You will know which one it is because this is the only number on the meter box that changes, and it usually has the unit kWh beside it.  Check out the ESB guidance for different meter types and watch this short video showing you how to read your meter.

Step 3.  Email it to us

Before the end of each month (by the 27th), send us an email to with your meter reading, and we will make sure your monthly bills are as accurate as possible.