Is the scheme means tested?
No. It is not means tested, as the application of such criteria would override t [...]
Will people with multiple residences, for example holiday homes, be eligible?
The scheme will apply to every domestic electricity account holder. This means t [...]
My electricity bill is included in my rent, will I still get the credit?
For operational reasons the scheme can only credit the domestic electricity acco [...]
How will the credit be applied to my account?
The credit will be automatically applied to your account, either as a credit on [...]
When will I receive the payment?
The exact date you receive the payment will depend on your electricity supplier. [...]
I have a prepay meter, will I still receive the credit?
Yes. The scheme will apply to all domestic electricity accounts, including pay a [...]
Who is eligible?
You will receive the electricity credits if you meet all of the following three [...]
Why did I not receive 150 euro ?
The Government approved the Electricity Costs Emergency Benefit Scheme III, pavi [...]
How do I sign up ?
There is no need to sign up, the scheme will be automatic and apply to all domes [...]
What is the Rate per kWh for the Clean Energy Guarantee for Micro Generation?
Community Power has set a rate of 20 cent per kWh produced effective from 1st Ju [...]
Can I view my exported data on my Smart Meter?
If you have registered as a Microgeneration customer and have a smart meter inst [...]
What happens if I have microgeneration installed at my home but don’t have a smart meter installed?
An NC6 form must be completed and filed with ESBN. This is usually completed by [...]
How is the Deemed Export electricity calculated?
The calculation of the deemed export is based on the following factors and has b [...]
What is the difference between Metered Export & Deemed Export?
The type of export depends on the type of meter you have installed at home. If y [...]
What is the Clean Export Guarantee (CEG)?
The Clean Export Guarantee (CEG) tariff represents the first phase of a comprehe [...]
What is an NC6 form ?
To be eligible for micro-generation payments, ESB Networks will first need to be [...]
Who is eligible for the Microgeneration Support Scheme?
Customers who own a micro-generator such as solar PV array, micro-wind, micro-hy [...]
What is Micro-generation ?
Micro generation describes the production of electricity using small renewable g [...]
Who will change our meter to a smart meter ?
ESB networks are replacing your meters to smart meters [...]
What is the difference between an Actual & Estimated Reading on your Bill?
If an actual meter reading is submitted to Community Power on the 30th or 31st o [...]
Vulnerable Customer – PSR and SSR
Please note, if you are registering as a vulnerable customer, we reserve the ri [...]
How to Read a Smart Meter?
Click Here [...]
What is our Fuel Mix?
Fuel Mix Explanation Energy suppliers all have to confirm the “greenness” of the [...]
ESBN and their customer guide
ESB Networks continues to operate normally however we are taking precautions lik [...]
Who are the ESB Networks?
ESBN ensures that electricity gets to homes and businesses of our 2.3million ele [...]
What action is required if I’m moving out of a premises and I am already a customer?
When you want to close your account or are moving to a new house, you need to ta [...]
How often do you bill?
We will bill you monthly by direct debit. We can send your bill via email or pos [...]
What is a Smart meter and can I get one?
A Smart Meter will enable the move to a low-carbon electricity network, the deve [...]
How to Read your Meter?
There are three main types of electricity meters in use as per the ESB Networks [...]
The Household Benefits Package – Switching To Community Power
This package of allowances is in regards to the costs of running your household. [...]